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FREQUENTLY ASKED QUESTIONS

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FREQUENTLY ASKED QUESTIONS

[/et_pb_text][et_pb_accordion _builder_version="4.4.1" custom_margin="||50px||false|false" hover_enabled="0"][et_pb_accordion_item title="WHAT IS MY APPROACH" _builder_version="4.4.1" open="on"]

I have a simple, clean style and I believe that my images should tell the story of your day without resorting to heavy image manupilation. I love colour and mostly use elements of nature. My aim is to get as much right in the camera as possible, delivering spontaneous moments in a stylish way that will stand the test of time.

 

1. I work with available natural light.
2. I do travel nationwide. AA Travel rates apply.
3. I do prints and photobooks
4. I do unique custom photobooths for weddings. Email me for quote.

[/et_pb_accordion_item][et_pb_accordion_item title="DO YOU ONLY SHOOT WEDDINGS?" _builder_version="4.4.1" open="off"]

No,  I also shoot lifestyle and boudoir.

[/et_pb_accordion_item][et_pb_accordion_item title="HOW DOES YOUR PRICING WORK?" _builder_version="4.4.1" open="off"]

As a lifestyle portrait photographer I have various price collections available depending on the scope of time required to deliver those picture perfect images you so long for. My portrait collections start from R3 800 and wedding collection from R15 500 per session. I have set my price packages per session's work, the amount of images might also vary on type of collection. Package Collections include on location traveling time within 120km radius from Franschhoek, Western Cape. AA Travel rates apply outside 120km radius.

[/et_pb_accordion_item][et_pb_accordion_item title="HOW DO I BOOK YOU AS A PHOTOGRAPHER?" open="off" _builder_version="4.4.1"]

  1. Familiarise yourself with my work.

  2. Have a look at my wedding collection.

  3. Please get in touch to see if I'm available for your wedding day.

  4. Please allow 24hrs to receive a reply  email from my office.

  5. You will receive final confirmation from my office via email, as well as an invoice pertaining to the booking deposit fee.

  6. You will need to pay a 50% non-refundable booking fee to secure your date.

  7. All booked and contract signed,  I look forward to getting to know you better and to assist you with questions during the months leading up to your wedding. 

[/et_pb_accordion_item][et_pb_accordion_item title="CAN YOU WORK OVERTIME IF NEEDED?" _builder_version="4.4.1" open="off"]

Yes, sure I can!  Talk to me during session! T&C's apply.

[/et_pb_accordion_item][et_pb_accordion_item title="DO YOU SHOOT DIGITAL OR FILM?" _builder_version="4.4.1" open="off"]

I shoot digital. If you would like to know more about my equipment, please see the What's In My Bag on my blog.

 

[/et_pb_accordion_item][et_pb_accordion_item title="DO YOU TRAVEL FOR WEDDINGS" _builder_version="4.4.1" open="off"]

Yes, no distance is too far! I've been  photographing couples from all over.

[/et_pb_accordion_item][et_pb_accordion_item title="WHAT TYPE OF EQUIPMENT DO YOU USE?" _builder_version="4.4.1" open="off"]

I use professional Canon gear and lenses. I always do carry backup gear.

[/et_pb_accordion_item][et_pb_accordion_item title="I AM PLANNING MY WEDDING MY WEDDING 12 MONTHS IN ADVANCE, CAN I BOOK?" _builder_version="4.4.1" open="off"]

Unfortunately I only take bookings up to 12 months in advance, but you're welcome to get in touch to discuss your timeline.

[/et_pb_accordion_item][et_pb_accordion_item title="AS A PHOTOGRAPHER, WHAT IS THE MOST IMPORTANT THING ON A WEDDING DAY?" _builder_version="4.4.1" open="off"]

Your wedding is one of the most important  steps in your life, you also need to feel comfortable with me, as your photographer.  I have a very natural approach and I don’t like to be in the limelight(I blend with the audience, but direct moments to capture that special memory). I would like you to relax and enjoy every moment and know that I’ll be capturing your day for you to remember forever. It’s your day and I want you to feel like a princess!

[/et_pb_accordion_item][et_pb_accordion_item title="DO YOU HAVE AN ASSISTANT, WHAT WILL THE ASSISTANT DO?" _builder_version="4.4.1" open="off"]

Yes, I do have an assistant and available on request. My assistant will be there to help with lighting and styling my subjects, passing lenses, holding gear and mirroring me in some areas during the event.

[/et_pb_accordion_item][et_pb_accordion_item title="WHAT IS THE BEST TIME OF DAY FOR PHOTOS" _builder_version="4.4.1" open="off"]

The best light of the day is at sunrise and sunset. I prefer to use the last 45 minutes before sunset for your couple shoot. For your wedding day I will send you a wedding guide with a timeline.

[/et_pb_accordion_item][et_pb_accordion_item title="I WANT TO ENJOY THE COMPANY OF MY GUESTS AND DO NOT WANT TO SPEND HOURS POSING FOR PHOTOS?" _builder_version="4.4.1" open="off"]

I personally believe too many couples miss out on the really special moments at their wedding when they spend hours on the taking of their photos. I recommend that my couples plan their day in such a way that they allow 30 min - 1 hour to spend with their guests before they slip away for photos and that we keep the couple shoot short and sweet.

[/et_pb_accordion_item][et_pb_accordion_item title="DO YOU TAKE GROUP PHOTOS AT TABLES?" _builder_version="4.4.1" open="off"]

No, unfortunately I don’t, however I do however take candid shots of people listening to speeches, laughing and enjoying the evening. Natural photos are what I specialise in. If you want to ensure you have photos of all your guests, I suggest you book a photo booth. 

[/et_pb_accordion_item][et_pb_accordion_item title="I LIVE ABROAD AND WON'T BE ABLE TO MEET WITH YOU?" _builder_version="4.4.1" open="off"]

Most of my clients live abroad and my business has been built and is fully geared for long distance client relationships and communication. All my processes are set up online and we can discuss everything either through email or via Skype meetings. If you have enough time prior to the wedding to meet up, I’d love to meet you over a cup of coffee at one of my favourite coffee roasteries in Franschhoek.

[/et_pb_accordion_item][et_pb_accordion_item title="COULD YOU ASSIST ME WITH THE TIMELINE ON THE DAY? " _builder_version="4.4.1" open="off"]

If you have a wedding planner , he/she and I will gladly assist in setting up a timeline / guideline for you! When booking with me I will send you a wedding guide that will have all the timelines and checklist of things I need to capture that special moments.

[/et_pb_accordion_item][et_pb_accordion_item title="DO YOU OFFER ALBUMS OR PHOTO BOOKS?" _builder_version="4.4.1" open="off"]

Yes I do, with my exclusive wedding package the album is included. Alternatively, you can view my plan and pricing here.

[/et_pb_accordion_item][et_pb_accordion_item title="DO YOU TAKE CREDIT CARDS?" _builder_version="4.4.1" open="off"]

Yes I do, I am completely online with invoicing and payments options.

[/et_pb_accordion_item][et_pb_accordion_item title="WHAT CAN I DO FROM MY SIDE TO ENSURE I HAVE BEAUTIFUL PHOTOS ON THE DAY OF SHOOT?" _builder_version="4.4.1" open="off"]

I love it when you ask these questions. Upon booking confirmation I will send you a session guide on what to wear and colour coodination depending on your location's backdrop and the collection you booked. For weddings I always tip to make sure there is enough light in dressing area or during ceremony, shade if its outdoors and mid of day etc. If you are unsure of any please let's chat.

[/et_pb_accordion_item][et_pb_accordion_item title="HOW WILL I RECEIVE MY PHOTOS AND WILL I BE ABLE TO SHARE IT?" _builder_version="4.4.1" open="off"]

Depending on the collection you opt for, most portraiture and events takes about 7-10 working days to process from date of shoot. Weddings have a process of about 6 weeks.

 

When done processing your images, I upload your high resolution album on a password protected gallery where you can view, share on social media and download it from. With weddings I load some images on a downloadable gallery and upload the most important images on a stylish UBS drive & deliver it to you via courier.

[/et_pb_accordion_item][et_pb_accordion_item title="WHAT IF SOMETHING HAPPEN, YOU GET SICK OR WORSE?" _builder_version="4.4.1" open="off"]

This is actually a very good question. It's a sad one though, but no worries at the least, you and I are both covered.
In the years I have been a photographer I have never had any situations to date. With my events collections, I am part of a respectable photography community of professional photographers, second shooters, assistants that will be able to back me up in case of an emergency.

 

If you think you can find another wedding photographer in time, in this situation I would be able to fully refund you.

 

Please do read my contract before signing and my booking policy below so we know we are all in full understanding in situations like this.

[/et_pb_accordion_item][et_pb_accordion_item title="WHAT IS YOUR DEPOSIT AND WHEN IS THE BALANCE DUE?" _builder_version="4.4.1" open="off"]

I do charge a 50% deposit to secure the date due on signature of contract. For weddings the outstanding balance is due on the latest 14 working days before your shoot. Should there have been an hour or 2 overtime booked during session, then an invoice will be send accordingly within 24hrs. For all shoots the balance must be payable before I hand over images.

 

I will be contact you prior your date to give you heads up and catch up with your planning.

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